1. General
This Privacy Policy outlines how Grande Living Pty Ltd trading as Grande Living collect, hold, use, disclose and manage your personal information, complying with our obligations under the Privacy Act 1988(Cth). A current version of our privacy policy will always be accessible on our website.
2. Collection of Information
Your personal information is valuable, and Grande Living respects your right to decide how it is used and shared. Grande Living will only disclose information according to this Privacy Policy.
Grande Living may collect the following information from the website at various times:
2.1 Statistical Information
We may collect your computer’s IP address and the date and time of your visit to gather information about website usage, helping us to improve and maintain the website for better user experience.
2.2 Cookies
To enhance website functionality, cookies may be used. These cookies contain a unique user ID that identifies your computer – not you personally – each time you visit. Cookies alone do not reveal your identity. They collect information about your computer and browsing habits on the Grande Living website. You can disable cookies in your web browser, which will not prevent you from accessing the site but may limit some features.
2.3 Requested Personal Information
You may be asked to provide personal information such as contact details and email address so Grande Living can send newsletters, promotional materials, or additional information about our products and services, or access certain services for registered users or members. Personal information will only be requested if necessary to provide a service to you.
For more information, please see our Use and Disclosure policy in clause 3.
3. Use and Disclosure
We use your personal information to perform our services, respond to your requests, and provide you with information about our company. We may disclose your personal information to third parties who assist us in providing products and services (e.g. brokers or accountants).
We may use or disclose your personal information to the following third parties:
- Those that provide, manage or administer our products or services to you.
- Those that provide, manager or administer services related to utility connections, mobile and internet data and moving services to assist prospective contacts.
- Those involved in product planning and development.
- Your representatives, including brokers, accountants and legal advisers.
- When necessary to enforce any terms of an agreement between you and Grande Living
- Grande Living suspects unlawful activity and uses or discloses personal information as part of its investigation or reporting to relevant authorities
- Required or authorised by law.
- Provided in cooperation with any governmental authority.
4. Access and Correction
To request access to your personal information, please email Grande Living. In certain circumstances, we may handle your request over the phone or in person. Otherwise, we will process your request within 21 days. In some cases, we may refuse access and will explain why (e.g. if it may unreasonably affect the privacy of others).
5. Links from this Site
Grande Living’s website may contain links to other internet sites. These links are not subject to the same privacy policies and restrictions as outlined in this Privacy Policy. Please read the privacy policy or terms and conditions on linked sites before providing personal information. Grande Living is not responsible for practices on liked sites that might breach your privacy.
6. Security
While Grande Living strives to secure your personal information, we cannot guarantee absolute security. By accessing the Grande Living website, you acknowledge that Grande Living is not liable for any security breaches or unintended loss or disclosure of information.
7. Changes to Privacy Policy
Grande Living may amend or modify this Privacy Policy without notice by posting the updated Privacy Policy on the Grande Living website. What rights you have over your data.
8. Feedback, Questions or Problems
Grande Living welcomes your feedback on this privacy policy. If you have any questions, queries, suggestions or problems, please contact us using the email form on the contact page of the Grande Living website.